The process starts with a call so we know where you are at and we provide options and potential solutions that would help you out. We then proceed to go put a proposal together with the selected lender.

We don't charge fees as we get paid commissions from the lenders. However, I like add a caveat in there is that there may be certain deals that require significant amount of work or work around, these deals - we may charge fees. Rest assured though, you will know upfront from the beginning and we will advise so, only if you consent to it, then we charge.

This question is like "how long is a piece of string". It depends what the deal is, the individual situation, and the lender we are dealing with. However, once we have a grasp of the transaction, we can tell you the approx. timeframe it takes and we will keep you updated along the way.

You can but it's highly recommended not to. Reason being is simple, bank has one product and you don't know the options you have out there. We know the ideal product, process, policy and people that is most aligned to your situation. We have over 60 lenders on our panel. Sometimes it's also the people you know as well, we know the good people that help us string the transactions or pull the transactions together.

You can certainly go to the mainstream market where they just do home loans. But if you value strong industry experience, knowledge and connections. Someone who has done it before time and time again and look after you, then you are at the right place!

There's no obligation at all. After the call, if you don't us as the right fit, that is all fine. For us, it's a long term thing, we aim to help our clients over time and hopefully they enjoy experience too.